How Surgient is Different

Enterprise software applications, their administrators, and business users have all benefited from increased abstraction between the software and hardware on which it runs. This greater abstraction has allowed the design of software that performs better, scales to meet peak demands, is more resilient to failure, and provides improved security and manageability. While abstraction has commoditized individual computers and made them interchangeable, enterprise software configurations have become more complex and are now more sensitive to deployment architecture – the unique design of computers and networks optimized for the application. Changes now have to seamlessly ripple across many machines and their storage and network configurations.

Developing and testing changes to complex software applications presents a challenge in that most organizations do not have identical copies of the production environment available. While virtualization has made it more cost-efficient to utilize test hardware, the task of replicating the production environment requires the additional capabilities provided by virtual lab management applications.

The Surgient Platform, in its sixth generation, has evolved to include a number of unique and critical feature sets designed specifically to automate and optimize the IT Service Delivery process.

Dynamic Capacity Management

Unlike most other provisioning solutions, the Surgient Platform includes advanced capacity management capabilities that ensure predictable service levels, maximize resource utilization, and eliminate sprawl.

Surgient goes beyond simply pooling computing resources by maintaining a comprehensive schedule of both current and future utilization levels. This schedule ensures predictable service levels by preventing an over-commitment of resources. Rather than monitor and react, the Surgient Platform contains a unique reservation system that proactively guarantees the availability of required computing resources when scheduling or deploying an IT Service.

The unique reservation of the Surgient Platform system introduces the dimension of time to static capacity management, which leads to dramatically greater consolidation benefits than virtualization alone can provide. Surgient not only knows what resources are being used right now, but also knows when those resources will be available in the future and allows IT Administrators to maximize utilization across both resources and time.

Another benefit of the Surgient Platform’s unique reservation system is the elimination of sprawl. Each reservation includes a known end-point when the platform will automatically archive the server, reclaim the resources, and return them to the pool. Reservations may be extended or expanded by their owners, but only to the extent allowed by pre-defined policies and resource availability.

Surgient’s unique reservation system, provisioning automation, and comprehensive knowledge of infrastructure utilization combine to provide a powerful dynamic capacity management solution.

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