The Surgient Business Case: High-Value Return on Investment

The Surgient Virtual Automation Platform™ drives significant short- and long-term return on investment, especially critical in this economic climate. With the requirement of a strong business case and immediate hard-dollar savings, new platform implementations can often be difficult to justify to enterprise leadership. Surgient has consistently delivered positive returns on our 70+ customer deployments in the past 6 years. While every company is unique, our customers have experienced some combination of the following ROI factors:

• 25% - 75% hard-dollar reduction in hardware required for existing virtualized environments
  Eliminates excess hardware costs, virtualization licenses, software licenses, data center cooling costs, and more
• 33% - 67% hard-dollar reduction in labor costs to manage existing virtualized environments
  Excess headcount can be redeployed to strategic projects
• Increased retention-rate of IT customers
  Self-service model leads customers to come back to internal IT rather than external (cloud) providers
• 28% - 100%+ faster time-to-market for application deployments and upgrades
  Compress QA/Test times by enabling automated parallel testing
• 10% - 100%+ faster MTTR (mean time to repair/resolution) for application bugs & issues
  Leverage image library and rapid re-provisioning to quickly isolate and repair issues without impacting production
• 100%+ hard-dollar reduction in technical training infrastructure costs

Surgient Platform ROI

The Surgient ROI is delivered across four primary vectors; it is recognizable early in the implementation and grows significantly as platform usage increases.

Reduced Operating Expenses with Process Automation:

• Automate the engineering, validation, updating, and delivery of IT Services to minimize labor overhead and free up resources for strategic initiatives
• Achieve higher quality service delivery, minimizing support costs and expensive downtime

Decrease Capital Expenses with Consolidation and Dynamic Capacity Management:

• Optimize hardware utilization with a robust reservation system, driving more utility from existing resources and reducing the need for additional hardware
• Dynamically allocate and recover virtual and physical resources to eliminate the threat of resource sprawl

Streamline Resource Management with Usage Reporting:

• Easily manage allocations to users and groups to ensure optimal resource distribution
• Report on resource usage for chargeback processes and procurement planning

Increase Business Agility with Self-Service:

• Reduce IT Service delivery cycle times via policy-driven automation
• Align IT service delivery with business needs
• Empower users to quickly access resources, eliminating wait times and inefficiencies